Reference

What You Agree To When You Use c4444

Before you open an account or make a deposit via JazzCash, Easypaisa, or Raast, these legal terms define the relationship between you and us.

Account TermsData & PrivacyCookie PolicyJurisdiction ConditionsUser Rights
c4444 What You Agree To When You Use c4444
LEGAL CONTACT PATHS

Reach Us on a Legal or Policy Matter

If you have a question about your account terms, data held about you, or a formal dispute, our support team handles policy-related requests separately from general account queries. Use the contact path that fits your issue — most policy requests are handled by email with a written record kept on both sides.

Email Support Send your legal or policy request by email. Written requests get a logged response, which is useful if you need a record of the exchange for your own files.
Live Chat Live chat handles initial queries and can route your concern to the right team. For formal requests — account data, term disputes — follow up by email to create a paper trail.
Account Portal Log into your account and use the help section to raise a policy ticket directly. This links the request to your account record, which speeds up verification and response.
HOW WE HANDLE IT

Data, Cookies, Security and Your Account Rights

We collect only what we need to run your account and keep it secure. Here is how we handle the four areas that matter most to you as an account holder.

Data Handling

We collect your name, contact details and payment method data — including JazzCash or Easypaisa account references — solely to operate your account and process verified transactions.

Cookie Use

Cookies keep your session active and help us understand which parts of the lobby you use most. You can manage cookie preferences through your browser settings at any time.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. We do not store card or wallet PINs, and SSL encryption covers all data in transit.

Retention and Deletion

Account data is retained for the period required by our operating terms. If you close your account, you can request deletion of personal data not required for audit or legal compliance.

Common Questions About Your Legal Rights on c4444

These are the questions we get asked most often about account terms, data rights and how our policies work in practice.

Access depends on local law and your own region's regulations. We make the platform available where permitted, but confirming your local legal position is your responsibility before opening an account.

We hold your registration details, transaction history including JazzCash, Easypaisa or Raast deposits, and login records. You can request a summary of this data by contacting our support team in writing.

Submit a written deletion request through email or the account portal. We will action it within the timeframe stated in our data policy, except for records we are required to keep for compliance purposes.

We notify you via your registered contact details and post the updated terms here. Using the platform after the effective date means you accept the revised terms. Closing your account before that date avoids acceptance.

Raise the dispute through the account portal or by email with your transaction reference. Our team reviews the record and responds in writing. Raast and Easypaisa transfer records can be referenced during the review.

Contact our support team via live chat first to log the issue, then follow up by email so there is a written record. For escalated complaints, the email route gives you documentation of the full exchange.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.